The union UES 800 and the contractor GDI Integrated Facility Services have signed a renewed collective agreement for contracted cleaning workers in the Quebec City hotel sector[1]. Pay rises between 12% and 13.5% across a four-year span, depending on which pay scale applies to each worker[1]. The formal signing took place on September 23, 2026, after union members had voted to ratify the deal in June 2026[1].
What the agreement contains
The agreement stays in force until May 1, 2030[1]. According to the union, the talks ran into a number of unexpected problems, but the two sides still agreed on a renewal[1].
Besides the wage increases, the union lists these changes[1]:
- Personal days: staff whose seniority exceeds 24 months receive one additional personal day.
- Sick leave: sick leave benefits go up.
- Premiums: both the seniority premium and the premium paid to assistant housekeepers are raised.
- Social leave: better social leave for workers who need to travel outside Canada.
- Migrant workers: the agreement now defines the term "Migrant Employee".
- Past experience: a new clause gives credit for work experience gained before hiring.
The union's announcement does not say when each wage step or change takes effect. Those dates and the pay scale tables are in the agreement itself.
Who is affected
The agreement covers one contractor and its unionized hotel cleaning staff in Quebec City[1]. It does not set wages for other cleaning companies or for hotels that employ their own housekeeping staff. Hotels in Quebec City that buy room cleaning from this contractor are affected indirectly, because higher wages, premiums and paid leave all add to the contractor's labor cost for each room.
Some changes also reach scheduling. An extra personal day for senior staff and better sick leave can mean more days off to cover, which matters on high-occupancy days. The higher assistant housekeeper premium raises the cost of supervision on each shift.
This is a union announcement about one collective agreement in Quebec. It is not legal advice. Contractors and hotels should check the signed text and speak with their labor or legal advisor before they change payroll or contract terms.
ARPCLEAN take
What does this mean for housekeeping?
For cleaning contractors
- Pay scales: map each worker to the right pay scale and plan the 12% to 13.5% increase across the four years.
- Premiums and leave: update payroll for the new assistant housekeeper and seniority premiums, and budget cover for the extra personal day and sick leave.
- Recognized experience: check how the new clause on past work experience changes where new hires start on the scale.
For hotels
- Contract pricing: if this contractor cleans your Quebec City property, ask how the new labor costs will show up in per-room or hourly rates.
- Contract term: compare your service contract dates with the agreement's end date of May 1, 2030, and check any price adjustment clauses with your advisor.
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- 1New Collective Agreement Signed Between UES 800 and GDI Integrated Facility Services for Quebec City’s Hotel SectorUES 800 (Union des employés et employées de service, section locale 800) ·
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About this story
ARPCLEAN Editorial
Archie Grey is the pen name of the ARPCLEAN editorial team for English-language news. This story was prepared with AI assistance, checked against the linked sources and approved by our editors before publication. Spotted a mistake? Write to [email protected].
No corrections since publication.
